Last updated: 4 October 2026
This policy explains how Purple Gorilla (“we”, “us”) uses personal information submitted through this website or shared with us when you contact us. If you have questions, email purplegorillarw@gmail.com.
Information you provide
When you make an enquiry, you may provide your name, email address, optional WhatsApp number (including its country code), travel dates, number of travellers, interests and any other details you choose to include. You can choose to send an enquiry by email or open WhatsApp with your enquiry details prepared for you to send.
How we use it
We use the details you provide to respond to your enquiry, discuss and plan travel arrangements, contact you by WhatsApp when you provide a number for that purpose, and keep a record of our communications where needed to manage your request.
Services used to send your enquiry
Email enquiries submitted through this website are handled by FormSubmit, which processes the form and delivers it to our business email account. WhatsApp enquiries open WhatsApp with a draft message; the message is sent only if you choose to send it. FormSubmit and WhatsApp may process information under their own privacy policies and terms. Please review those policies before using their services.
We do not ask you to provide payment-card details or other highly sensitive information through these enquiry forms.
Sharing and retention
We do not sell your personal information. We may share relevant details with a service provider when needed to respond to or arrange your requested trip, or where disclosure is required by law. We keep enquiry information only for as long as reasonably needed to handle the enquiry, provide requested services, and meet applicable record-keeping obligations.
Your choices
You may contact us to ask about, correct or request deletion of information you have shared with us. We will respond subject to any legal or operational requirements that apply. Information already sent through email or WhatsApp may also be held by those providers according to their own policies.
Children
This website and its travel enquiry forms are intended for adults planning travel. Please do not submit a child’s personal information through a form.
Changes to this policy
We may update this policy as our website or practices change. The date at the top of this page shows when it was last revised.